The Psychology Behind Purchasing Critical Illness Insurance

Hassan Javed

The Psychology Behind Purchasing Critical Illness Insurance

Critical Illness Insurance

Every decision as regards the buying of a particular policy does indeed involve a blend of logic, emotion and perception of risk in the personal finance and insurance world. Critical illness insurance is just one policy that lately has gained quite significant attention. This kind of insurance provides a person with financial protection should one be diagnosed with a serious illness such as cancer, heart disease or stroke. However, most of the reasons for buying this insurance are deeply wrapped in psychological issues.

This blog unfolds why people opt for investment in critical illness insurance and explains the emotional, cognitive and social influences that stir up a person’s decision to do so.

Understanding Critical Illness Insurance

First, let’s explain what critical illness insurance actually is before getting into psychology. This health insurance pays out in one lump sum upon diagnosis of the insured with one of these covered critical illnesses The money can be used at the discretion of the policyholder, whether for medical expenses alternative treatments or even day-to-day living costs. 

Unlike health insurance, which is generally used for covering medical bills, critical illness insurance has more freedom to address the wider financial impact of a serious diagnosis. This freedom constitutes one of its major selling points but the decision to buy such a policy is considerably more complex than simply looking at the monetary reasons.

Risk Perception

One of the key psychological factors affecting the purchase of critical illness insurance is the perception of risk. It is defined as an individual’s subjective judgment about the likelihood of a negative event. Most people tend to overestimate or underestimate risks from personal experiences, their family histories or even media attention.

  1. Personal Experience: A person is likely to perceive a risk if a close family member or friend has been afflicted with a critical illness. The increased awareness then more often than not fuels the desire to find protection, for which critical illness insurance is an attractive option.
  2. Media Influence: The public perception of risks may also be biassed because of the media presentation of diseases. When famous celebrities are afflicted with cancer or heart ailments, the feel of these diseases being common might get more hype than actual figures, thus motivating people to buy insurance cover as a precaution.
  3. Optimism bias: Some individuals may harbour what is called optimism bias, in which a negative event is perceived as being less likely to happen to them than to anyone else. Due to risks that are perceived to be too low, they may steer clear of critical illness insurance purchases.
  4. The emotional aspect: Fear and Security Emotions are a very important aspect in decision-making, especially when it comes to buying insurance. The two main emotions that might drive in the decision to buy critical illness insurance are fear of security.

Cognitive biases are systematic patterns deviation from rationality in judgment. Several biases may manifest themselves in the process of buying critical illness insurance:

  • Availability Heuristic: This is a cognitive bias where individuals overestimate the probability of occurrence based on their capability to remember certain instances. For example, if a person recently heard that one of his or her close friends had a heart attack, then they may actually perceive themselves to be closer to the risk and hence may find critical illness insurance more necessary.
  • Anchoring: Anchoring is a form of heuristic wherein individuals base their decisions on the first thing made available to them to take their discretion. In critical illness insurance, anchoring to information on high cancer treatment costs may make one feel obliged to purchase the insurance, even though their risk level could be much lower.
  • Framing Effect: The mode of presentation of information may also influence choice. Critical illness insurance, for instance, is more appealingly framed when positioned as protection for the family against financial ruin than when it is presented as a financial product.

Social influence and cultural factors

Social and cultural factors also lead to a greater influence on deciding to buy critical illness insurance. People are typically influenced by the actions of others, general opinions around them, and the cultural norms or societal expectations in which they live.

  1. Social Proof: The very principle of social proof is that people are likely to do certain things if they see others performing them. If they have witnessed people close to them, such as peers or family members, purchase critical illness insurance, then that may influence them to buy into it. This is particularly the case if such people have commanded respect for being financially astute or health conscious.
  2. Cultural Norms: The cultural backgrounds of people differ; in some societies, family obligation and future security are considered very important. In such societies, buying insurance—a category in which critical illness insurance falls—may be deemed a prudent, if not necessary, step towards carrying out one’s obligations to the family. 

Overcoming Psychological Barriers

While these are the psychological motivations for buying critical illness insurance, there do exist barriers that prevent them. Denial, procrastination, and not wanting to think about the unpleasantness are some of the major barriers that exist in purchasing critical illness insurance . 

  1. Denial: Many are in denial that a critical illness will ever strike them. This is, while a coping mechanism, prevents many from taking steps to look after themselves financially.
  2. Procrastination: While one may understand the need for critical illness insurance, he may put off the decision to buy a policy. In such a situation, people may procrastinate because of the hassle of selecting an appropriate plan because of perceived costs or because it is just overwhelming to contemplate their own mortality.
  3. Reluctance to Plan for the Worst: Planning for a critical illness means facing the possibility of serious health issues, which no one would want to imagine. This could be the main obstacle to obtaining critical illness insurance, since no one wants to contemplate the worst-case scenario.

Conclusion

The decision to purchase critical illness insurance results from the complex interaction of various psychological factors: risk perception emotions cognitive biases, and social influences. These can be understood to aid individuals in making more intelligent choices with respect to their needs for health insurance.

While fear and the need for security serve as powerful motivators, overcoming denial and procrastination becomes a critical factor in making sure one is properly covered against a critical illness event that, were there no insurance protection in place, would financially devastate the individual concerned. In this manner, facing these psychological factors allows people to make firmer decisions based on reason, thus securing their financial futures and peace of mind.

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